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Online format for Public Grievances & Complaints

Complaints Registration Form

Beneficiary/Complainer Details
Sur Name*
Name*
Mobile*
Date Of Birth
Gender*
Age*
Cast
Sub Cast
Email
District*
Mandal*
Village*
Street Name
House Number
Landline
Father/Mother /Spouse Name*
Beneficiary Relation*
Type Of Proof Documents
Proof ID No
Relationship with the beneficiary*
Problem Details
Service Type *
Service Category *
Problem Type *
Beneficiary Remarks *

Current Schemes

1. Corruption NREGS

  1. Corruption
    Problem Names
    • APO
    • Bank officials
    • Branch Post Master(BPM)
    • CSP
    • Field Assistant(FA)
    • Mate
    • MEO(MandalEngineering Officer)
    • Middlemen
    • MPDO
    • Others
    • Sarpanch
    • Smartcard
    • Technical Assistant(TA)
    • VO

2. NREGS

  1. Complaints on social audit teams
    Problem Names
    • Complaints on social audit teams
  2. Corruption
    Problem Names
    • APO
    • Bank officials
    • Branch Post Master(BPM)
    • CSP
    • Field Assistant(FA)
    • Mate
    • MEO(MandalEngineering Officer)
    • Middlemen
    • MPDO
    • Others
    • Sarpanch
    • Smartcard
    • Technical Assistant(TA)
    • VO
  3. Delay in payments(Wages)
    Problem Names
    • how many weeks it is pending
    • Number of weeks payment pending(ask days)
    • Period in weeks
    • Post Office Biometric(Finger Prints Not Match)
    • Postoffice
    • Since when
    • NREGS Payments
    • Village Organizations(VO)
  4. DEMAND CAPTURE
    Problem Names
    • Demand apllication are not accepted
    • Demand application submitted for work but work not allotted
    • Reciept not issued for our applicatoin
  5. Denying payments
    Problem Names
    • Denying payments
    • Number of days payment denied
    • Number of days wages paid
    • Period of work
    • Whether payslip received
  6. Disability Issues In NREGS(PWD)
    Problem Names
    • Disability Issues In NREGS(PWD)
  7. Horticulture Payments
    Problem Names
    • Horticulture Payments
  8. Indiramma Pacha Thoranam
    Problem Names
    • Indiramma Pacha Thoranam
  9. Individual House Hold Latrines
    Problem Names
    • Individual House Hold Latrines
  10. Lands not taken for development
    Problem Names
    • Below poverty Line(BPL)
    • SCs
    • Small and marginal farmers
    • STs
  11. Less wages
    Problem Names
    • Cuts in wages
    • Less wages
  12. Material Payments
    Problem Names
    • Material Payments
  13. Non enrollment of the biometric system
    Problem Names
    • Non enrollment of the biometric system
  14. Not accepting application for providing works
    Problem Names
    • Not accepting application for providing works
  15. Not giving payslips
    Problem Names
    • Name of the officer guilty
    • Not giving payslips
  16. Not issuing job cards
    Problem Names
    • Not issuing job cards
  17. Not opening new accounts in post office
    Problem Names
    • Not opening new accounts in post office
  18. Not opening of accounts in banks
    Problem Names
    • Not opening of accounts in banks
  19. Not opening of works
    Problem Names
    • Not opening of works

  20. Problem Names
    • Aaya
    • ALL
    • Drinking water
    • First aid
    • Shade
  21. Others
    Problem Names
    • Others
  22. Telanganaku Harithahaaram
    Problem Names
    • Telanganaku Harithahaaram

3. NREGS Payments

  1. Corruption by Smart Card Paying persons (CSP or MC)
    Problem Names
    • Corruption by Smart Card Paying persons (CSP or MC)
  2. Delay Payment (no of weeks)
    Problem Names
    • Delay Payment (no of weeks)
  3. Non issue of Pension Payments
    Problem Names
    • Non issue of Pension Payments
  4. Non issue of Smart Cards
    Problem Names
    • Non issue of Smart Cards
  5. Non Payment of Wages
    Problem Names
    • Non Payment of Wages
  6. Not Registered for Smart Card
    Problem Names
    • Not Registered for Smart Card
  7. Others
    Problem Names
    • Others

4. Social Audit

  1. EGS administrative issues
    Problem Names
    • Awareness of EGS work
    • CSP related to EGS staff (FA, Mate, TA/politician etc.)
    • EGS records not updated -
    • FA post vacant
    • Mates not trained properly on EGS
    • Mates' positions vacant
    • No awareness on EGS works
    • No Shelf of Works
    • Not Enrolled in SSS group
    • Pay slips not issued
    • Request for work but not provided
  2. General
    Problem Names
    • General
  3. Job card related
    Problem Names
    • Application for Job card
    • JC issued
    • Job card details have been not filled
    • Job Card not with Wage Seekers
    • Job card with others
    • Multiple Job cards have been given
    • No booklet in Job card
    • No J/C Number on Job Card
    • No photographs on Job cards
    • Request for duplicate JC not taken into account
    • Request for Job cards but not issued
  4. MB related
    Problem Names
    • Incorrect Material entries
  5. Muster related
    Problem Names
    • MR filled correctly
    • MR& EGS records not updated
    • No sign or thumb print on MR
    • No signature or thumb print on MR
    • Using other districts MR
  6. Payment related
    Problem Names
    • change of beneficiary
    • Double Account
    • Excess Mandays given but wage not paid
    • Medical bills not reimbursed
    • Migration because of less/delayed payments
    • No a/c pass books
    • No entries in A/C passbook
    • Partial payments done
    • Pay order not generated
    • Payments made without pass-order
    • Request A/C book but not issued/ Delayed
    • Request for Postal/ Smart Card but no Account
    • Request for Smart Card but issued/ Delayed
    • Smart card number not yet given
    • Suspense a/c wage not cleared
  7. Records / bills vouchers
    Problem Names
    • Bills and Vouchers Fabricated
    • Tractor watch book not updated
  8. Work related Problem Names
    • Work related
    • Difference in material component
    • Duplication of work
    • Excess measurements recorded
    • Ghost Work
    • Incorrect Material entries
    • Less measurements have been recorded
    • Machinery used
    • Measurements have not been taken by TA
    • No work at location
    • Not taking up of horticulture plantation but money paid towards seedlings
    • Not used road roller but claimed
    • Sanction as diesilt work but done as New work
    • Sanctioned as New work but done on Old work
    • Stock list not prepared (material)
    • Use of substandard material
    • Voids not deducted
    • Work Changed
    • Work done but not useful
    • Work done but Poor quality
    • work done on old work
    • Work done through contractor / machinery
    • Work done with multiple funds
    • Work done without 1:3:6 / 1:2:4/1:4:8
    • Work done without beneficiary consent
    • Work done without CC
    • Work done without sanction order
    • Work location changed
    • Wrong selection of work / work site
  9. Work-site related
    Problem Names
    • No facilities provided
    • No first aid
    • No shed
    • No tools provided
    • Tools provided
    • Worksite Facilities others

5. Watersheds

  1. Allotment of Watershed Project to a village/ villages in a Mandal
    Problem Names
    • Allotment of Watershed Project to a village/ villages in a Mandal
  2. Appointment as PIA
    Problem Names
    • Appointment as PIA
  3. Changing members/ Chairperson
    Problem Names
    • Changing members/ Chairperson
  4. Details of Physical & Financial progress made
    Problem Names
    • Details of Physical & Financial progress made
  5. Details of releases made / Total Problem Names
    • Details of releases made / Total
  6. Details on impact of Watershed
    Problem Names
    • Details on impact of Watershed
  7. For taking up certain works in a Watershed
    Problem Names
    • For taking up certain works in a Watershed
  8. Others
    Problem Names
    • Others
  9. Providing technical advice
    Problem Names
    • Providing technical advice
  10. Questions related to Watershed
    Problem Names
    • Questions related to Watershed
  11. Release of funds for Watershed Projects
    Problem Names
    • Release of funds for Watershed Projects
  12. Request for causing enquiry on irregularities and for taking action on the concerned
    Problem Names
    • Request for causing enquiry on irregularities and for taking action on the concerned
  13. Taking up repair works
    Problem Names
    • Taking up repair works
  14. To organize trainings / exposure visits.
    Problem Names
    • To organize trainings / exposure visits.